Privacy Policy

Effective Date

17th November, 2024.

Urban Park Connect (UPC), owned and operated by Neevsoft Technologies LLP, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile app.

By accessing or using UPC, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the platform.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

  • Name, email address, phone number, and other contact details you provide when registering or updating your account.

  • Payment details for processing transactions (handled securely by third-party payment processors).

b) Usage Information

  • Details of your interactions with UPC, including app usage, booking history, and preferences.

  • Location data to display nearby parking slots (with your explicit consent).

c) Device Information

  • Device type, operating system, IP address, browser type, and app version.

  • Unique device identifiers and diagnostic information to ensure platform functionality.

d) Hosted Parking Slot Information

  • Details of parking slots you list, including location, availability, pricing, and related information.

2. How We Use Your Information

UPC uses your information for the following purposes:

  1. Service Delivery: To facilitate parking slot bookings and hosting services.

  2. Account Management: To create, verify, and manage your user account.

  3. Payment Processing: To process payments securely via third-party payment providers.

  4. Improvement of Services: To analyze usage trends, improve platform functionality, and enhance user experience.

  5. Communication: To send booking confirmations, updates, promotional offers, or respond to queries.

  6. Legal Compliance: To comply with legal obligations or resolve disputes.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

a) With Service Providers

  • Third-party vendors who assist in processing payments, managing communications, or analyzing platform performance.

b) With Other Users

  • For bookings, essential information such as your name and contact details may be shared with parking slot hosts or renters.

c) Legal Obligations

  • If required by law or legal processes, or to protect UPC’s rights, safety, or property.

d) Business Transfers

  • In case of a merger, acquisition, or sale of UPC’s assets, your information may be transferred to the new entity.

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encrypted communications via SSL.

  • Regular security audits and vulnerability testing.

  • Restricted access to sensitive data on a need-to-know basis.

However, no system is completely secure. By using UPC, you acknowledge that we cannot guarantee the absolute security of your data.

5. Your Rights

As a user, you have the following rights regarding your personal information:

a) Access and Correction

  • Access, review, and update your personal data through your account settings.

b) Data Deletion

  • Request deletion of your account and associated data by contacting us at query@urbanparkconnect.com.

c) Opt-Out

  • Opt-out of promotional communications by following the unsubscribe link in our emails.

d) Location Data

  • Disable location tracking through your device settings if you do not wish to share location information.

e) Data Portability

  • Request a copy of your personal data in a machine-readable format.

6. Cookies and Tracking Technologies

UPC uses cookies and similar technologies to:

  • Remember your preferences.

  • Analyze app usage and improve platform functionality.

You can manage cookie preferences through your browser or device settings. Note that disabling cookies may impact platform usability.

7. Third-Party Links

UPC may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on the platform with a revised "Effective Date." Continued use of UPC constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Neevsoft Technologies LLP
website@urbanparkconnect.com

Effortless parking for every community and traveler.

© 2024 Neevsoft Technologies LLP. All rights reserved.