Terms and Conditions
Effective Date
17th November, 2024
Welcome to Urban Park Connect (UPC), a platform provided by Neevsoft Technologies LLP. By accessing or using the UPC website and mobile app, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing, browsing, or using UPC, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must immediately discontinue use of the platform and website.
2. Description of Services
UPC is a parking aggregator that facilitates:
a) Users to browse public parking slots on a map.
b) Users to list or discover parking slots to rent in residential communities.
c) Users to discover private parking slots listed on the platform.
UPC acts solely as an intermediary platform and does not own, manage, or control any parking slots listed on the platform.
3. User Responsibilities
a) Account Information: Users are required to provide accurate, complete, and current information when creating an account.
b) Compliance with Laws: Users agree to use the platform in compliance with all applicable local, state, and national laws.
c) Hosting Parking Slots: Users hosting private parking slots are responsible for ensuring that the slot complies with legal requirements and that hosting the slot does not violate community or property rules.
d) Parking Slot Usage: Users renting parking slots are responsible for verifying the slot's suitability for their vehicles and ensuring safe parking practices. Users will be solely responsible for safety of their vehicle when parked in a residential community, public or private hosted parking slot.
4. Disclaimer of Liability
UPC provides an intermediary service and does not verify or guarantee the accuracy, legality, or quality of parking slots or their associated information. By using the platform, you acknowledge and agree that:
a) No Ownership or Guarantee: UPC does not own or guarantee the availability, condition, or safety of any parking slots.
b) Third-Party Information: Users are solely responsible for verifying the accuracy of any parking slot information, including descriptions, location, and pricing.
c) No Liability for Damages: UPC is not liable for any damages, loss, or theft of vehicles or belongings parked in listed slots.
d) No Liability for Illegal Activities: UPC is not responsible for any illegal activities conducted in parking slots facilitated through the platform.
5. Indemnification
You agree to indemnify, defend, and hold harmless Neevsoft Technologies LLP, its officers, directors, employees, agents, and affiliates from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:
a) Your use of the UPC platform.
b) Your provision or use of a parking slot.
c) Any inaccuracies or omissions in the parking slot information you provide.
d) Any damages, injuries, or losses occurring at or related to parking slots.
e) Your violation of any law, regulation, or third-party rights.
6. Payment and Refund Policy
a) Payments for listing or booking parking slots maybe processed through the platform's payment gateway.
b) UPC is not responsible for disputes regarding payments between users and parking slot hosts/ owners.
c) Refunds are subject to the cancellation policies set by individual parking slot hosts. UPC does not process refunds directly.
d) Refund policy maybe reviewed here in detail.
7. Limitation of Liability
To the maximum extent permitted by law, Neevsoft Technologies LLP and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to:
a) Your use or inability to use the platform.
b) Any errors or inaccuracies in parking slot information.
c) Any damage to your vehicle or property at a parking slot.
d) Any violation of agreed rental conditions between user and parking owner.
e) Any violation of agreed rental period between user and parking owner.
f) Non availability of parking slot or its access post booking date.
g) Errors or damages arising from payment processing and payment gateway.
8. Termination
UPC reserves the right to suspend or terminate your account at any time without notice if you violate these Terms and Conditions or engage in activities that harm the platform or its users.
9. Governing Law
These Terms and Conditions are governed by the laws of Kochi, without regard to its conflict of law principles.
10. Amendments
UPC reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the platform. Your continued use of UPC constitutes acceptance of the modified terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Neevsoft Technologies LLP
query@urbanparkconnect.com